> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gocrux.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> Your onboarding journey from kickoff to daily dashboard usage.

## Onboarding Timeline

Crux implementation typically takes **2-3 weeks** from kickoff to production dashboards. Here's what to expect:

<Steps>
  <Step title="Week 1: Data Foundation">
    ### Data Access & COGS Implementation

    **What we need from you:**

    * Admin access to Shopify, Recharge, GA4, Meta Ads Manager, Google Ads, Bing Ads, & TikTok Ads Manager where relevant.
    * Marketing channel classification rules (how you define "Paid Social" vs "Organic Social").
    * COGS (Cost of Goods Sold) breakdown by product/SKU.
    * Fulfilment cost per order (broken down by order type).
    * Payment processing fee structure.
    * Affiliate marketing costs (if relevant).
    * Influencer posts, costs & follower / category stats.

    **What we deliver:**

    * Secure data pipeline setup connecting all sources to BigQuery.
    * Initial COGS model implementation based on your product economics.
    * Configuration sheet setup for your customisation needs (marketing channels, influencer tracking, discount code tracking).

    <Warning>
      Accurate COGS data is critical for profitability metrics. We'll work with you to ensure product costing reflects your actual economics.
    </Warning>
  </Step>

  <Step title="Week 2: Configuration & Modelling">
    ### Channel Definition & Data Transformation

    **What we need from you:**

    * Any custom metrics or dimensions specific to your business.
    * Potential availability to answer any ad hoc integration questions.

    **What we deliver:**

    * Configured marketing channel attribution logic in your configuration sheet.
    * Complete DBT data models transforming raw data into analytics-ready tables.
    * Initial dashboard builds based on your core KPIs.

    <Info>
      The configuration sheet becomes your control panel for ongoing customisation, no code changes required for channel updates.
    </Info>
  </Step>

  <Step title="Week 3: Dashboard Build & Kickoff">
    ### Dashboard Finalisation & Training

    **Kickoff call agenda:**

    * Walkthrough of all dashboard reports and their use cases.
    * Health indicator system explanation and interpretation.
    * Configuration sheet training for self-service updates.
    * Q\&A and prioritisation of any additional customisation needs.

    **What you receive:**

    * Production-ready Looker Studio dashboards.
    * Access to your configuration sheet for ongoing updates.
    * Documentation covering all metrics and data definitions.
    * Direct support channel for questions.
  </Step>
</Steps>

## What Happens Next

### Daily Operations

Once live, Crux becomes your morning routine:

1. **2-minute triage**: Review health indicators to see what needs attention.
2. **Deep dives**: Investigate flagged metrics using detailed reports.
3. **Action**: Spend less time playing data detective and make informed decisions backed by comprehensive data.

### Monthly Partnership

Your monthly fee includes 7 hours of dashboard customisation and configuration time. This includes:

* Adding/modifying charts in existing dashboards
* Surfacing metrics or swapping visualisations
* Adding dimensions from existing data layer
* Adjusting filters, layouts, or formatting
* Minor configuration changes to health indicators

Through our analysis on demand service you can also arrange:

* **Custom Analysis**: Deep-dive investigations into specific questions or opportunities.
* **Attribution Model Updates**: Changes to your attribution model to get the most value from your specific channel mix.
* **New Data Sources**: Setting up and integrating new data sources into your dashboards.
* **Geo Lift Experiments**: Guidance and setup of geo lift tests to measure true incrementality of channels and initiatives.
* **Strategic Projects**: In depth projects like; predictive LTV models, Value Driver Audits, board meeting analysis etc.

<Warning>
  Monthly hours do not roll over into subsequent months if unused.
</Warning>

***

**Questions about onboarding?** [Contact our team](mailto:support@gocrux.io)